F.A.Q. about Airbus A320 flight simulator

Yes! The cockpit of the Airbus A320 simulator is a perfect replica of the real cockpit, identical to those used by airlines to train professional pilots. In fact, pilots spend a significant part of their training in such simulators.
All buttons, instruments, switches, and levers are identical to those in a real aircraft and function according to the same principles. The cockpit is surrounded by a spherical screen that displays a realistic environment, including airports and landscapes.
The simulator responds to your actions during the flight – from engine sounds, warning signals, and autopilot notifications to the seatbelt sign. This combination of visual, sound, and technical elements makes your flight experience in the simulator as close to real piloting as possible.

The Airbus A320 flight simulator is a realistic replica of the cockpit of this popular aircraft. Airlines use it to train pilots, while it also offers a unique experience for aviation enthusiasts. The simulator includes authentic aircraft components, advanced technology, and professional flight software.

The duration of the flight depends on the number of participants and your preferences. For one or two people, a 60-minute flight is the best choice, as it provides enough time for takeoff, maneuvering, and landing. For groups of three to five people, we recommend 90 or 120 minutes to ensure everyone gets a chance to test the flight controls and enjoy the full experience.

For a shorter adventure, a 30-minute flight is available, which is a great option for a single participant. Longer flights allow for more time to practice different maneuvers and explore selected destinations.

The number of spectators is not limited by the flight duration, but a maximum of four guests can be in the simulator at the same time.

Of course! No prior experience is required, as the Airbus A320 simulator is suitable for everyone, including complete beginners. Upon arrival, you will be welcomed by an experienced instructor who is also a real pilot. Before the flight, they will explain all the basic cockpit functions, key procedures, and controls needed for a successful takeoff, maneuvering, and landing. The guidance will be tailored to your knowledge and preferences so that you can experience a genuine flying experience in a way that suits you best. Whether you just want to enjoy the feeling of piloting or seriously try out the role of a pilot, the instructor will guide you step by step throughout the entire flight. This way, you will get the most out of the experience and have fun at the same time!

Children can participate, but it is important to consider certain limitations to ensure the experience is enjoyable and appropriate for them.
- The minimum recommended height for active piloting is 140 cm, as this ensures the child can reach all levers, pedals, and switches essential for operating the simulator.
- Children aged 7 and above can operate the simulator, but only under the supervision of a parent or guardian. If seated on their lap, they may have an easier time reaching all controls.
- Children aged 5 and above can watch the flight from the observer seats in the cockpit.
- Younger children can sit with their parents, but due to the complexity of the simulator, they will not be able to actively participate in piloting.
The cockpit accommodates a maximum of 5 people – four visitors and an instructor who guides the entire flight experience.

You can easily book your flight through our website. You have two options:
- Booking a flight with a specific date and time – choose the date and time that suits you best.
- Purchasing a gift voucher, which is a perfect gift choice. You will receive the voucher within minutes via email.
We offer different flight durations: 30, 60, 90, or 120 minutes, so you can choose the experience that suits you best.

If you need to cancel your flight reservation, please notify us in writing at our email address sim@flyone.si no later than one day before the reserved date. We will do our best to find you a new time slot that suits you.

Booking your flight is simple.
Follow these steps:

1. Visit our website and select the “Price List” option.
2. Choose the flight duration that matches your gift voucher (e.g., select 30 minutes if your voucher covers this option).
4. Pick your preferred date and time (available slots are marked in blue).
4. Enter your details and click “Confirm Booking.”
5. You will be redirected to the payment page, but don’t worry—payment is not required.
6. In the upper left corner, you’ll see the question “Redeem Code?”. Click on it and enter your gift voucher code (the code contains only letters).

Watch the video guide here.
And that’s it! You’re ready for your flight experience!

You will receive your gift voucher immediately after purchase and payment on our website. We will send it to you electronically via email in PDF format, which you can:
- print and gift, or
- forward digitally for a quick and easy present.
No matter the delivery method, the gift voucher is available instantly, making it a perfect last-minute gift.

If you prefer a physical gift voucher, you are welcome to visit our flight simulator at Miklošičeva 7a, 1000 Ljubljana. You will receive an elegant gift envelope and a blank voucher, where you can write down the details from the electronic version you received after purchase.

The choice depends on the number of participants and your budget. Longer flights allow for more time to perform different maneuvers and explore selected destinations.

60 minutes – The most popular choice for 1 or 2 people, providing enough time for takeoff, maneuvering, and landing.
90 minutes – Recommended for groups of up to 4–5 people, ensuring everyone gets enough time for an unforgettable flight experience.
120 minutes – The most comfortable option, ideal for 4 or 5 participants who want a deep and immersive flying adventure.
30 minutes – A budget-friendly option for a short but exciting adventure, suitable for one participant as a pilot.
Regardless of the flight duration, the number of spectators is not limited, but a maximum of four guests can be in the simulator at the same time.

Yes, we offer elegant paper gift vouchers that you can personally collect at our flight simulator location at Miklošičeva 7A. To ensure availability, we recommend contacting us in advance to arrange a convenient pickup time.

If you already have an electronic gift voucher, you can transfer its details onto the physical voucher and present it in a stylish gift package—an ideal choice for a special surprise.

For more information or to schedule a pickup, feel free to contact us!

If you haven’t received your gift voucher, you might have accidentally selected the "Price List" option instead of "Gift Vouchers" on our website. In this case, you booked a specific date instead of purchasing a gift voucher, which allows for flexible booking within an 18-month validity period. Another possibility is that there was a small mistake in your email entry, which could have caused the gift voucher not to be sent to your email address. If you have any issues, please contact us via email at sim@flyone.si or phone at +386 1 828 56 27. We will be happy to help you resolve the issue and ensure you receive your gift voucher.

With a single gift voucher, up to four people can share the flight experience. One person will take on the role of the pilot, while the others observe from the cockpit. During the flight, participants can switch roles freely, allowing everyone to experience takeoff, landing, and aircraft control.

For the best group experience, we recommend:

60-minute flight – ideal for 2 people who want to share time in the pilot’s seat.
90-minute flight – the optimal choice for groups of up to 4 people, ensuring each person gets enough time to pilot.
120-minute flight – the most comfortable option, providing plenty of time for all participants and a more immersive aviation adventure.
Regardless of the flight duration, this will be an unforgettable experience for all aviation enthusiasts!

For guests arriving by car, there is public parking available or the nearest parking lot located at the roundabout opposite the City Hotel Ljubljana. Both parking areas are easily accessible and provide convenient parking during your visit. You can check the parking coordinates on the map on our website, where you will find all necessary information about nearby parking spots.

The flight simulator is a safe and fun experience, but we recommend caution for individuals with high blood pressure. Because the simulator provides an extremely realistic experience, heart rate may increase as the brain sometimes forgets that you are actually on the ground. People with balance issues may experience mild dizziness, especially during dynamic maneuvers. If you have any doubts about your health condition, we recommend consulting a doctor before your visit.

Our instructors will do their best to tailor the experience to your needs. Please inform us in advance so we can provide the best support. Experience has shown that there is enough space for at least one wheelchair. For more information, contact us via email at sim@flyone.si.